A new survey from telecommunications market specialist Juniper Research has ranked Tesco Mobile as the leading network operator in the UK for customer satisfaction in 2024. The comprehensive survey of 3,300 UK mobile subscribers assessed attitudes towards their chosen network operators and the services they provide. According to the study, the top five mobile operators […]

A study by Juniper Research, experts in the fintech and payments markets, forecasts that the global number of digital video subscriptions will grow by 14 per cent over the next five years; rising from 3.1 billion in 2024 to 3.5 billion in 2028. This slow growth can be attributed to subscription fatigue in developed markets. […]

A study from Juniper Research, experts in the telecommunications markets, forecasts that revenue from Communication Platform as a Service (CPaaS) rich media traffic, including RCS, video and social media, will grow by 190 per cent to over $10 billion (€9.3bn) in the next five years; rising from $3.4 billion in 2023. It identified two key […]

A study by Juniper Research, the specialist in telecommunications, forecasts that operators will invest $26 billion (€24.16bn) in cloud services in 2024, with expenditure growing to $65 billion in 2028. Telecommunications cloud refers to the implementation of cloud technology, services, and architecture into operator core networks, with this centralisation enabling operators to develop automated network […]

A study from Juniper Research, a specialist in telecommunications markets, has predicted operators will find revenue growth through the monetisation of enterprise markets, such as cellular IoT, to capitalise on the $900 billion (€829.2bn) global telecommunications market this year. Despite their significant investment in 5G networks, operators have struggled to monetise the widespread adoption of […]

Research from Juniper Research, a specialist in telecommunications markets, forecasts that operators will generate $400 billion (€365.7bn) in service revenue from 5G networks in 2024; an annual growth of 32 per cent from 2023. However, the report anticipates that as 5G penetration rates become saturated amongst consumers, it will be imperative for operators to launch […]

A study from Juniper Research, the specialist in telecommunications markets, predicts OTT messaging apps will remain the dominant channel for conversational commerce. This is despite a fall in global market share of conversational commerce spend from 53 per cent in 2024, to 45 per cent in 2028. Much of this spend will be driven by […]

A study from Juniper Research, specialists in telecommunications markets, has found the average revenue leakage per 5G roaming connection will decrease from $1.72 (€1.60) to $1.20, as operators leverage AI-based segmentation. Revenue leakage refers to the value of services provided but not monetised. This reduction in revenue leakage will be driven by the implementation of […]

Juniper Research has unveiled what it believes are the Top 10 trends that are set to radically impact the telecommunications landscape in 2024. Juniper Research forecasts that the telco market is poised for major disruption, as new technologies including generative AI, and industry shakeups such as Apple’s recent embrace of the RCS messaging standard, force […]

Research from Juniper Research, a specialist in telecommunications markets, has found that operators will generate $17 billion (€15.9bn) of additional revenue from 3GPP (Third-generation Partnership Project)‑compliant 5G satellite networks between 2024 and 2030. It urges operators to sign partnerships with SNOs (Satellite Network Operators) which will enable operators to launch monetisable satellite-based 5G services to […]